BotMessaging

Built around your working day.

See how an AI assistant and a shared inbox can help with product enquiries, service requests and appointments.

Shops and online stores

Help customers compare products by size, budget and preferences, then pass useful details to your team. I need a desk under €400 that fits a 120 cm alcove. Which two options should I compare? Your assistant asks about depth and storage, compares the dimensions and prices in your catalogue, and shares suitable options with product links. Your team receives the customer’s preferred option for a stock check. Customer requirements → product shortlist → stock check The example uses imported product information. Your team confirms current stock and pricing.

Trades and local services

Gather the measurements, location, work scope and timing that your team needs to assess a job and prepare a quotation. We need a 12 m² bathroom retiled in Lyon next month. Can you prepare a quotation request? Your assistant gathers the address, measurements, photographs and preferred dates, then saves the enquiry for your team to review and quote. Job details → qualified enquiry → quotation request Your team confirms the price and any site visit.

Salons and appointment businesses

Answer service questions and help customers book a suitable time in your connected Google Calendar. I want a 30-minute skin consultation on Thursday afternoon. Can you check a suitable time? Your assistant checks your consultation calendar, offers an available time and asks the customer to confirm with a booking code. Once the event is created successfully, it confirms the appointment. Service enquiry → available time → confirmed appointment Connect Google Calendar and enable bookings first. Requests that cannot be confirmed go to your team.

Restaurants and hospitality

Turn group size, dietary requirements, location and budget into a catering enquiry your team can review and price. Can you cater a team lunch for 18 people on 21 November, with three vegetarian meals and a €450 budget? Your assistant gathers the delivery address, timing and dietary requirements, then shares suitable catering options from your menu. The quantities, preferences and budget stay with the enquiry for your team to review. Guest details → menu options → catering enquiry Your team confirms menu suitability, pricing and delivery availability.

Car dealerships and garages

Compare vehicles against budget, mileage and family requirements, then carry the selected vehicle into a qualified test-drive enquiry. Compare automatic family cars under €18,000 with fewer than 80,000 km. I need room for two child seats. Your assistant asks about fuel and body style, compares the specifications in your catalogue, and shares suitable vehicles with listing links. It saves the chosen vehicle and preferred time as a test-drive request for your team. Customer requirements → vehicle comparison → test-drive request Your team confirms vehicle suitability, availability, pricing and the test-drive time.

Property and rental agencies

Understand what a customer is looking for, compare listings and arrange an agency consultation when calendar booking is enabled. We need a two-bedroom long-term rental in Nice up to €1,400 per month, with parking. Can we discuss suitable listings? Your assistant asks about the rental period, move-in date and essential features, then shares matching listings with photos and links. With Google Calendar connected, it can also offer a consultation and book after the customer confirms. Customer preferences → matching listings → agency consultation Your agency confirms property availability and viewings. A booked consultation is an appointment with your team.

Get your business ready for its next conversation.

Choose a subscription, add your business information and connect your channels. Try the replies and booking steps before turning on your assistant.

Sean Bernard McGee trading as BotMessaging